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ANSWER: Currently and according to the phases of development, from the role of technical professional, the review of documents “Stage 1 of the evaluation” can be carried out for the processes of extension of scope and awarding of accreditation.
The processes of extraordinary evaluations, follow-up, and re-evaluations will continue to be managed as usual.
In the case of Extension + Regular Ev. evaluations (Follow-up or Re-evaluation), the attached table identifies the information that the technical professional must download through SIPSO (extension) and the information that the designated person in the corresponding sectoral coordination (follow-up or re-evaluation) must make available in a timely manner in the FTP for this stage of the evaluation:
| SIPSO | CAB Information |
| Scope of accreditation requested | |
| Resources – people involved in conformity assessment activities | |
| Resources – equipment used in conformity assessment activities | |
| Records – outcome of conformity assessment activities | |
| List of subcontracted activities | |
| Organizational structure | |
| Impartiality and independence | |
| Management system | |
| Information required by ONAC (Policy information / other accreditations – if applicable) | |
| Cross-list | |
| FTP | Reports of previous evaluations included in the current accreditation cycle. |
| Press releases | |
| Accreditation committee decisions | |
| CAB change reports | |
| Complaints and other pertinent and available information | |
| Documentation corresponding to Annex 2 of the Notification of the respective Follow-up/Re-evaluation, sent by the CAB, including payment support and confirmation from the CCF (receivables and invoices). |
Answer:
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Answer: The system does not have a password recovery option. You must send an email to soporteweb@onac.org.co requesting password recovery.
Answer: You should contact the coordination professional so that he/she can assign the evaluation. This assignment can only be made once customer service has managed the notification of the evaluation.
Answer: The step-by-step instructions for downloading the documentation of an assigned evaluation are specified in the “Internal user instructions, administration and management of the application in SIPSO” and in the video “Instructions for accessing SIPSO for Technical Professionals”, available in the Management System, which you can access through “Your Portal” (Tu Portal).
Answer: At the moment the system only allows accredited organizations with the same (NIT) TIN to make extensions, they must share the same username and password for all organizations, if they require a new accreditation code, it must be requested by mail to the coordination and prior authorization, it will be managed with the area in charge.
Answer: It cannot be done until a decision is made by the technical direction. To continue with another application, you must be in a firm withdrawal status.
Answer: According to the Rules of the Accreditation Service, the power to decide whether an application for accreditation is rejected, i.e., it goes to a “Withdrawn” status, pertains to the Technical Directorates.
Answer: An application reaches the status “in withdrawal” when the deadlines established for clarifying or completing the information required by ONAC have been met and no response is received from the applicant or the response provided is not satisfactory.
The CAB may appeal the rejection of the application through SIPSO as indicated in the “Instructions for user registration, application creation and payment administration in the SIPSO system”, available on the SIPSO microsite on the ONAC web page https://site.onac.org.co/sipso/. Otherwise, the CAB may initiate a new application process.
Answer: On the ONAC web page www.onac.org.co, in the (Tarifas MIT) MIT Rates microsite, you can calculate the rate for the required service.
Verify the status of an accreditation by typing the accreditation code below:
