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If the invoice expires and it is not possible to make the payment by PSE (Secure online payments) or transfer, how can I request a new invoice, to make the payment by bank branch, check or cash?

If the invoice expires and it is not possible to make the payment by PSE (Secure online payments) or transfer, how can I request a new invoice, to make the payment by bank branch, check or cash?

Answer: You can contact our customer service call center (571 742 7592) to request a new invoice associated with the same crediting service.

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If the invoice expires and it is not possible to make the payment by PSE (Secure online payments) or transfer, how can I request a new invoice, to make the payment by bank branch, check or cash?
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  • Av. Calle 26 # 57-83
    Tower 8, Office 1001
    Bogotá D.C., Colombia
  • PBX: 601 742 7592
  • onac@onac.org.co
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