Preguntas frecuentes

My application has changed to “Withdrawn” status, what should I do?

My application has changed to “Withdrawn” status, what should I do?

Answer: An application reaches the status “in withdrawal” when the deadlines established for clarifying or completing the information required by ONAC have been met and no response is received from the applicant or the response provided is not satisfactory.

The CAB may appeal the rejection of the application through SIPSO as indicated in the “Instructions for user registration, application creation and payment administration in the SIPSO system”, available on the SIPSO microsite on the ONAC web page https://site.onac.org.co/sipso/. Otherwise, the CAB may initiate a new application process.

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¡Atención! En cumplimiento de la normativa vigente sobre la disminución de la jornada laboral, a partir del 15 de julio de 2025 se ajustará el horario de atención de la siguiente manera: lunes a jueves de 7:30 a.m. a 5:30 p.m. y viernes de 7:30 a.m. a 4:30 p.m. Las actividades de evaluación programadas se desarrollarán con normalidad. La recepción de documentos y solicitudes continuará a través de los canales virtuales habilitados, especialmente la plataforma SIPSO y el correo institucional onac@onac.org.co. Por lo tanto, no se suspenden términos.