Why is my invoice in rejected status?

Answer: The reasons for which an invoice may be rejected are as follows:

• The money did not enter ONAC’s accounts taking into account the maximum estimated time of entry, which is 3 days.
• The payment support attached does not correspond to the invoice.
• The value of the payment support does not correspond to the invoice or to any of the payment relief granted by ONAC.
• The attached support does not correspond to a bank or is not legible.