If my entity has several accredited organizations with the same (NIT) TIN, and we want to accredit a new one with a new accreditation code, how is the process carried out?

Can I generate another application while I have an application in “in withdrawal” status?

Who is in charge of saying that my application has been withdrawn?

My application has changed to “Withdrawn” status, what should I do?

Where can I check the rates that will apply to my service?

How can I attach several pdf formats in the sections that require more than one document to be attached?

In the accreditation application for CDA I am asked for a traffic study for the CAB, but I do not have this document. The system requests it as mandatory. What can I attach for this access road point?

In section 3 (personnel) and 4 (equipment) of the application, can the information be uploaded in bulk?

What should I do if I do not understand the observations ONAC makes to my application?

Does the system count deadlines in business or calendar days?

What does the label “Deadline status expires ” mean in SIPSO?

How should I make adjustments to the application, after receiving ONAC’s observations?

Does the token for signing the contract expire?

After how long will my payment be reflected in SIPSO?

If the invoice expires and it is not possible to make the payment by PSE (Secure online payments) or transfer, how can I request a new invoice, to make the payment by bank branch, check or cash?